Advance Exchange Warranty Program

Advance Exchange Warranty Features

Advanced Exchange with On-Site Support

For customers who desire the highest level of support possible, we are proud to offer Advanced Exchange with On-Site installation support. With this level of service you have all the features included in our Advanced Exchange Warranty with the addition of our On-Site installation support ensuring the ultimate in protection and security.

Advanced Exchange

For those seeking a heightened level of uptime and convenience, enhanced service and product support, Xerox is pleased to offer the Advanced Exchange Warranty to it's customers beyond that offered under the Standard Xerox Product Warranty period. Upgrading to Xerox Advanced Exchange Warranty Program enhances your coverage to include a toll-free priority response Technical and Customer Support line (for most models), 24 x 7 web based support and immediate overnight RMA replacement ensuring maximum equipment uptime.

Advance Exchange Warranty Terms

Standard Warranty

Each product is shipped with Xerox's Standard one-year Product Warranty (requires registration) which provides toll-free Technical phone support with an in-house Visioneer Technical Support specialist and a 24 hour a day, 7 day a week web-based support center. Also included in this Standard Warranty is a ground return and replacement service in the event an RMA is needed.

Standard Service and Support Warranty

Xerox Advance Exchange Warranty Program