Technical Support
 

Contact Technical Support

International Xerox DocuMate Warranty Support

Technical Support and Warranty repairs in the countries listed below are provided locally in your country by DICOM. If you are in one of these countries please use either the contact telephone or send email link below.

Country Telephone Email
Austria +43 1 2530 50199 send email
Belgium +49 208 8804 5759 send email
Denmark +45 4320 1299 send email
Finland +358 9 2516 6269 send email
France +33 17 323 0149 send email
Germany +49 208 8804 5759 send email
Holland +31 (0)85 8771506  
Italy +39 75 948 319 send email
Luxembourg +49 208 8804 5759 send email
Netherlands +31 10 798 1079 send email
Norway +47 2328 8069 send email
Portugal +351 21 120 3499 send email
Spain +34 93 492 7300 send email
Sweden +46 300 650 669 send email
Switzerland +41 848 848 845 send email
United Kingdom +44 (0) 0800 01 99 689 send email

For Warranty sales please click here.

Please Note:
Telephone numbers and hours of operation are subject to change.
Local and national telephone rates may apply. Call charges may vary when calling from a mobile phone. Any toll-free phone number is for landlines. Some mobile operators do not provide access or charge a fee.

United Kingdom and all other European counties

Call-me service

Please enter your telephone number (e.g. +44 123 456 7890) and choose the time you'd like to be called.

Live Support

European Customers can click below

The Live SupportDesk is open from 9:00 to 17:30 GMT, and will handle European Support Requests, English and German only.

Telephone

Monday - Friday: 9:00 - 17:30 GMT (excluding UK public Holidays)

UK:  01483 608006
0800 019 9689
Germany & Netherlands: 00 800 6989 9689
Rest of Europe: +44 1483 608006