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If you need help setting and using your scanner, or maintenance and care instructions to keep it running in top condition, we have selected Setup and Maintenance articles.

Set-up and Maintenance articles

ADF Scan Multiple Pages in One PDF Mac

ADF Scan Multiple Pages in One PDF Windows

ADF Scanning Extremely Wide or Long Documents

Barcoding with OneTouch

Calibrating Your Scanner Mac

Calibrating Your Scanner Win10

Calibrating Your Scanner Win7

Change Scanner Sleep/Shutoff Timer Windows

Change Scanner’s Sleep and Shutoff Timer Mac

Change Storage Layout

Check Scanner’s Scan Count Mac

Check Scanner's Scan Count Windows

Compressing in TWAIN Driver

Custom File Naming in OneTouch

DM4790 Double Feed Prevention Roller Installation

DM4799 Double Feed Prevention Roller Installation

DM6710 Separation Roller Installation

Dongle Error Message

Exporting and Importing OneTouch Configurations

Flatbed Scan Multiple Pages in one PDF Mac

Flatbed Scan Multiple Pages in one PDF Windows

Force Driver Procedure

Initialization Failed Error

Install Driver and Software Xerox

Invoke Link Error

No Communication/OneTouch is Gone

Physical Buttons Don't Work

Questions Marks on OneTouch Function Icons

Re-Detecting the Driver

Reduce the size of PDF in One Touch

Registering Your Scanner Visioneer

Registering Your Scanner Xerox

Repairing Driver and OneTouch

Scan in 1200 DPI

Scanner Not Grabbing Paper

Scanning Using TWAIN in Devices and Printers

Scanning using WIA in Devices and Printers

Scans are Blank

Scans Stuck at 80%

Setting up Configure Before Scan

Setting up Transfer to Storage

Setup Job Separator Windows

Sheetfed Scan Multiple Pages in One PDF Mac

Sheetfed Scan Multiple Pages in One PDF Windows

Skip Blank Pages in Scans on Mac

Skip Blank Pages in Scans on Windows

Start OneTouch Procedure

Unhandled/Unknown Error

Uninstall and Reinstall with Removal Tools

Uninstalling Scanner Driver on Mac

Using Visioneer Scan Utility

Visioneer Update for Mac

Visioneer Update for Windows

Xerox User Utility for Windows


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