Contact Support

Customer Service

If you have a question about an order, an RMA, a credit, or just need some information about our products or parts for your product, need help entering an order or navigating our website, please contact Customer Service at

1-800-648-0410 - if you are calling from the United States
1-925-251-6330 - if you are calling from Canada / North America or international (English only)
Monday - Friday (except holidays)
6:00 a.m. - 4:00 p.m. Pacific Time (GMT -08:00)

Please have the serial number of your Xerox product when you call.

Self Help Resources

KnowledgeBase
Account Management
Frequently Asked Questions

Technical Support

We are updating our KnowledgeBase every day with new articles and solutions. If you could not find an answer to your question, please call Technical Support.

1-800-648-0410 - if you are calling from the United States
1-925-251-6330 - if you are calling from Canada / North America or international (English only)
Monday - Friday (except holidays)
6:00 a.m. - 4:00 p.m. Pacific Time (GMT -08:00)

Please have the serial number of your Xerox product when you call.

There is no email or fax support.