Note: You must uninstall your current driver and OneTouch software to install an updated driver.
If your computer blocks the download for security reasons, you need to click the top bar for options, then try the download again.
Operating Systems Compatibility: As listed in section "Minimum System Requirements". This scanner is not compatible with Windows Me or Windows 98. Support for Windows 2000 has ended with OneTouch version 4.5
Visioneer Update
Auto Check for Available Drivers & Software
Visioneer Update will automatically detect your scanner and check for the latest drivers and bundled software. You may choose to use Update or you may download only the driver and software you need from the links below. Be advised that many of the bundled software packages can only be downloaded through Visioneer Update or the installation DVD. For technical support, please contact us.
Driver for Windows 10, 8, 7. Includes DriverPLUS and Acuity Technology.
TWAIN, WIA, and ISIS drivers
This download includes Windows device driver(s) required to operate your scanner, all applicable TWAIN, WIA, and ISIS drivers, and Acuity (Automatic Intelligent Image Correction Software). See product specifications for supported drivers.
| Multilingual | DM4790_COMIS_5.1.415.6103.XX.exe | 75.4 MB |
DocuMate 4700 Flatbed Scanner Driver - Exclusively for DM4790 & DM4799
TWAIN, WIA, and ISIS drivers
This download includes Windows device driver(s) required to operate DocuMate 4700 scanner in combination with DocuMate 4790 or DocuMate 4799 scanners. It includes applicable TWAIN, WIA, and ISIS drivers for DM4700.
| Multilingual | EX4700_5.1.215.6103.XX.msi | 48.6 MB |
Acuity
Automatic Intelligent Image Correction Software for DM4700 in combination with DocuMate 4790 or DocuMate 4799 scanners.
| Multilingual | Acuity_V1_5.1.2018.5244.XX.msi | 27.1 MB |
OneTouch 4 Software for Microsoft Windows 11, 10, 8, 7
OneTouch 4.x software for OneTouch and button scanning
Visioneer OneTouch is a utility that connects scanner buttons with pre-selected destinations (and/or applications) and allows you to scan into these destinations by simply pressing one button. Destinations can include your email, Word processor, printer or simply a file folder.
| Multilingual | OT4.4.6.3723.1102.XX.exe | 600.9 MB |
Additional Software, Components and Utilities
| Kofax VRS 4.50 Component installer (1.31MB).url | 193 Bytes | |
| Kofax VRS 4.50.286 full version (158MB).url | 164 Bytes | |
| Microsoft .NET 3.5 SP1 for Windows 8 users (2.8MB).url | 148 Bytes | |
| UserUtility.3.3.0.0.XX.exe (11.9MB).url | 240 Bytes |
Manuals and Documentation
Windows - Installation and User Guides
Includes troubleshooting and reinstallation procedures.
| Chinese (Simplified) | DM4790_Guide.OT4.CN.pdf | 4.3 MB |
| German | DM4790_Guide.OT4.DE.pdf | 4.3 MB |
| English | DM4790_Guide.OT4.EN.pdf | 3.9 MB |
| Spanish | DM4790_Guide.OT4.ES.pdf | 4.3 MB |
| French | DM4790_Guide.OT4.FR.pdf | 4.3 MB |
| Italian | DM4790_Guide.OT4.IT.pdf | 4.3 MB |
| Korean | DM4790_Guide.OT4.KO.pdf | 4.2 MB |
| Portuguese | DM4790_Guide.OT4.PT.pdf | 4.1 MB |
| Russian | DM4790_Guide.OT4.RU.pdf | 4.1 MB |
| Turkish | DM4790_Guide.OT4.TR.pdf | 4.3 MB |
| Chinese (Traditional) | DM4790_Guide.OT4.TW.pdf | 4.3 MB |
Windows - OneTouch Guides
Includes details on OneTouch software.
| Chinese (Simplified) | OneTouchGuide.CN.pdf | 2.4 MB |
| German | OneTouchGuide.DE.pdf | 2.6 MB |
| English | OneTouchGuide.EN.pdf | 2.5 MB |
| Spanish | OneTouchGuide.ES.pdf | 2.7 MB |
| French | OneTouchGuide.FR.pdf | 2.5 MB |
| Italian | OneTouchGuide.IT.pdf | 3 MB |
| Korean | OneTouchGuide.KO.pdf | 2.5 MB |
| Portuguese | OneTouchGuide.PT.pdf | 2.6 MB |
| Russian | OneTouchGuide.RU.pdf | 3.2 MB |
| Turkish | OneTouchGuide.TR.pdf | 2.3 MB |
| Chinese (Traditional) | OneTouchGuide.TW.pdf | 2.7 MB |
Windows - TWAIN User Guides
Describes scanning from TWAIN and WIA.
| Chinese (Simplified) | DM4790_TWAINGuide.CN.pdf | 3.2 MB |
| German | DM4790_TWAINGuide.DE.pdf | 2.1 MB |
| English | DM4790_TWAINGuide.EN.pdf | 3 MB |
| Spanish | DM4790_TWAINGuide.ES.pdf | 2.1 MB |
| French | DM4790_TWAINGuide.FR.pdf | 2.3 MB |
| Italian | DM4790_TWAINGuide.IT.pdf | 2.1 MB |
| Korean | DM4790_TWAINGuide.KO.pdf | 3.1 MB |
| Portuguese | DM4790_TWAINGuide.PT.pdf | 2.3 MB |
| Russian | DM4790_TWAINGuide.RU.pdf | 2.3 MB |
| Turkish | DM4790_TWAINGuide.TR.pdf | 2 MB |
| Chinese (Traditional) | DM4790_TWAINGuide.TW.pdf | 3.1 MB |
Xerox® FreeFlow MakeReady® Installation Guides
The purpose of this document is to assist in the installation/upgrade/set-up of Xerox® DocuMate® scanners (models DM4700/DM4790/DM4799/DM6710) and their associated drivers/software for correct functionality with Xerox® FreeFlow MakeReady® software.
| English | DM4790_FreeFlow.EN.pdf | 4.1 MB |
Performance and Image Quality Expectations Guide
| English | DM4790_Expectation.EN.pdf | 170 KB |
| English (US) | DM4790_Expectation.US.pdf | 170 KB |
Certificates and Compliance
| DM4790_ENERGY_STAR_cert.pdf | 48.5 KB | |
| English | DM4790_ErP_Power_Mode_Information.EN.pdf | 27.5 KB |
| Czech | DM4790_EU_DeclarationOfConformity.CS.PDF | 91.6 KB |
| German | DM4790_EU_DeclarationOfConformity.DE.PDF | 19.5 KB |
| Greek | DM4790_EU_DeclarationOfConformity.EL.PDF | 96.6 KB |
| English | DM4790_EU_DeclarationOfConformity.EN.PDF | 18.5 KB |
| Spanish | DM4790_EU_DeclarationOfConformity.ES.PDF | 19.5 KB |
| French | DM4790_EU_DeclarationOfConformity.FR.PDF | 73.6 KB |
| Italian | DM4790_EU_DeclarationOfConformity.IT.PDF | 47.8 KB |
| Dutch | DM4790_EU_DeclarationOfConformity.NL.PDF | 19.1 KB |
| Polish | DM4790_EU_DeclarationOfConformity.PL.PDF | 90.6 KB |
| Portuguese | DM4790_EU_DeclarationOfConformity.PT.PDF | 41.2 KB |
| Romanian | DM4790_EU_DeclarationOfConformity.RO.PDF | 82.3 KB |
| Turkish | DM4790_EU_DeclarationOfConformity.TR.PDF | 93.1 KB |
| English | DM4790_Section508.EN.pdf | 175.9 KB |